03 Animals - 04 Safety and Security Initiatives
Moff animal cafe
Safety and Security Initiatives
About the living environment of animals
At MOFF, we prioritize the safety and well-being of our animals in every space, from the welcoming areas to the backyards where they rest. We are meticulous about cleanliness, air quality, and temperature control. We believe that the accumulation of these individual efforts protects the animals' healthy lives and leads to the moving experience of feeling the warmth of life. We strive to create a sincere environment that is comfortable for both animals and people.

The safest place to be is where you can't see.
The animals spend most of their day in the waiting rooms and back areas. Because these are places out of sight of people, we believe they require the most meticulous management. We check their bedding, food bowls, and even their litter boxes every day, maintaining a clean space where the animals can rest with peace of mind.

Creating an environment tailored to individual personalities
For animals, room temperature and humidity are factors that greatly affect their health. We maintain the optimal environment at all times, taking into account individual differences depending on the animal species, age, and their physical condition on any given day. We strive to minimize the physical strain caused by heat and cold, and to create a space where animals can relax and be themselves, regardless of the season.

Ventilation and odor control within the park.
To ensure the animals are healthy and our customers can truly relax, we thoroughly ventilate the premises not only during the day but also at night, constantly circulating the air. We also diligently perform daily cleaning and checks to eliminate the root cause of odors, maintaining a clean and fresh air environment at all times.
About animal health management
What MOFF values most is prioritizing "the lives of animals" rather than "human convenience." We create an environment where animals can live together in a natural way, respecting each animal's inherent rhythm.

Daily care to create a healthy body
At all our facilities, we use an app to record the animals' health status daily, allowing us to objectively track even the slightest changes. By managing these medical records as cloud data, we ensure thorough information sharing among store staff and veterinarians, enabling multiple eyes to immediately notice even small changes and create a system where timely treatment, prescriptions, and responses are possible as needed.
[Maintaining health through sun exposure]
We provide regular sunbathing sessions tailored to each animal's species and physical condition. This is an essential part of their daily care to regulate their internal rhythms and help them build a healthy body.
[Training that utilizes your inherent strengths]
For certain animals, such as birds, we incorporate flight training to maximize their species' characteristics and abilities. By spreading their wings and performing their natural movements, we not only maintain muscle strength but also contribute to mental fulfillment and stress relief.

Organized medical backup system
Prioritizing the health of our partners who cannot communicate their discomfort verbally, we have established a system to systematically protect their lives as a company, with a resident in-house veterinarian and regular visits and guidance from two external consulting veterinarians.

Health check sheet (diary) / management sheet
At all our facilities, we use an app to record the animals' health status daily, allowing us to objectively track even the slightest changes. By managing these medical records as cloud data, we ensure thorough information sharing among store staff and veterinarians, enabling multiple eyes to immediately notice even small changes and create a system where timely treatment, prescriptions, and responses are possible as needed.
Regarding animal care
What MOFF values most is prioritizing "the lives of animals" rather than "human convenience." We create an environment where animals can live together in a natural way, respecting each animal's inherent rhythm.

How animals spend their time
We have established a breeding system that adheres to animal welfare principles to ensure that the animals are healthy both physically and mentally. We have set up an "escape zone" where the animals can freely rest away from people of their own volition. Rather than forcing interaction, we value creating an environment where the animals can choose for themselves whether they "want to spend time alone now" or "want to interact with people now."
Furthermore, we have implemented a "shift system" to ensure sufficient rest time, reducing the burden on individual animals. By providing time for them to reset their minds and bodies in a safe and secure environment, we strive to always show you our vibrant and energetic companions.

We value "lifelong care".
We uphold the principle of "lifelong care," taking full responsibility for every life we welcome into our care. We treat animals not as temporary companions, but as cherished partners with whom we share our lives, and we promise to protect them and provide an environment where they can live safely and securely even as they age. We believe that fulfilling this "responsibility for life" is the first step towards a society where animals and humans can coexist happily.
MOFF's message
MOFF VISION

MOFF Inc. is committed to creating a society where animals and humans can live happily and with smiles on their faces, and is developing a variety of businesses that allow people to connect with animals. What we want to deliver is an experience that goes beyond just healing and entertainment. By getting to know, understand, and grow to love animals, we hope to create an opportunity for people to realize the warmth and preciousness of life. We believe that these small realizations will be a big step toward changing the future for both animals and humans.


